Working at Tanshire Park – Post COVID-19 Lockdown Relaxation

We are preparing for a return to office working as the government slowly relaxes restrictions. In doing this, our aim is to facilitate the return of as many of our companies to full working capacity as quickly as possible. To do this we are initiating a number of changes to the way the park operates in order to adhere to Government Guidelines; maintaining the required distances and reducing the possibility of cross-infection.

Tanshire Park Requirements for Returning to Work

1. At all times users of Tanshire Park must maintain a distance of 2m from everyone.
2. No one should come to Tanshire Park if they feel the slightest unwell.
3. All users of Tanshire Park must download the Government Contact and Tracing App and switch on Bluetooth when launched.
4. Everyone must wash hands regularly.

While at times these restrictions may be difficult, these are crucial requirements that are being put in place to protect both businesses and individuals. We appreciate your cooperation and effort to help control the spread of infection.

Entering and Leaving Buildings in the Park

Initially we will retain entering/leaving each building by the front door. As occupation increases, we may consider using rear entrances.

Guidelines for Office Areas

We ask that before you return to office working, each company must make the necessary changes to comply with Working Safely with COVID-19 11th May 2020 government document and establish a workplace solution that enables the 2m rule to be adhered to at all times in your office area. Most occupiers of Tanshire are low-density users and therefore maintaining the government distancing rules of 2m at work should be feasible. You should consider either moving positions or reducing the number of staff working at any one time to abide by the 2m rule. Please consider the proximity of desks to corridors.

You should increase your cleaning contract to ensure that desks and equipment on them are regularly cleaned with disinfectant. During the lockdown, TML took the opportunity to undertake the annual HVAC (Heating Ventilation and Cooling) maintenance. We have had the whole system serviced which included disinfecting the vents in all offices.

We want to recommend to all tenants completely turning off the cooling in their offices for this summer. It is highly unlikely that heating will be required for the next 5 months. The concept would be that windows throughout the office areas can be opened to provide natural ventilation only. We are fortunate that there is no background noise externally and we are based in a rural area so there should be no or little disturbance to the working environment. The benefits of this are:

1. There is a reduction of germs being distributed around the office areas
2. There will be substantial electricity savings at a time when we are all seeking to reduce costs
3. It provides a more environmentally friendly solution

We appreciate that this proposal may not suit all. We have a flexible cooling system so will be able to adjust controls to meet every company of staff on site.

We will keep open the outer door of each building. We are going to mount automatic hand sanitisers immediately on the inside of each entrance hall. This enables everyone entering and touching key locks and doors to clean their hands afterwards.

Guidelines for Kitchenettes

Everyone has access to a kitchenette in their office, or for Elm House communal kitchen areas serve a small number of you. We ask that everyone respects the 2m rule for these areas. We will have communal surfaces and equipment disinfected daily. Please ensure therefore that they are left clean and free of clutter each evening. Can tenants ensure that their cleaning contractor thoroughly disinfects their kitchenette and the hand disinfectant provided in each is topped up.

Guidelines for WCS

In order to maintain the correct distancing, we propose that where WCs have more than one cubicle we allow only one person in each designated set. We have installed door signs that are vacant/engaged to be operated by each person as they enter and subsequently leave. Should there be a need to wait outside please abide by the distancing rules. All outer WC doors will be kept open during this period.

For the 1st floor occupier of Ash House, Pelican Procurement, they should now only use the Ash House entrance and WCs.

All WCs will be cleaned daily with disinfectant.

Guidelines for the Pavilion Café

The café will reopen initially to assess viability and volume of business, as Paul cannot support the business and staff without enough custom. Please try and use the café as often as possible to support Paul and his team. Can you please try to inform Paul and Fran on each Friday the likely numbers from each company during the following week.

Until further notice the café will operate as follows:

• Initial Opening hours of 9.00 am – 2.00 pm (offering the ability to get breakfast, coffee and an early lunch if on-site).
• Simplified menu: This is yet to be confirmed to fully but will likely include some chilled, pre-made sandwiches and salads, paninis and jacket potatoes, as well as the usual selection of snacks, drinks and hot beverages.
• A one-person service operation until volume requires more.
• Service counter set up will be extended so there is distance between customer and server.
Card transactions only accepted as payment.
• Utilising both Pavilion doors (Entry & Exit), we have chain link queue control that we can use to create a social distance setup for queueing to order/purchase and then a socially distanced area for people to wait for orders. (Maximum number of people in café at any one-time rule also)
• One toilet facility only available to use on a one in one out basis.
• Outdoor seating to be spread out to allow people to use the outside space for eating away from the office.
No eating-in option within the Café building.

Guidelines for Park Grounds

The grounds furniture will be retained but seating will be moved to create 2m distances.

The purpose of this is to ensure that everyone working or visiting the park can abide by distancing rules and keep themselves safe. We want as many people as possible to return to work in the park. We hope that those with staff concerned about their safety will be reassured that systems are in place throughout the estate to keep to standard distances and maintain clean hands.

If you have any more questions as either a tenant or a visitor to the park and would like to learn more about the steps being made to ensure people’s safety, please contact the Tanshire Park management team